Hospital Case Study
Pat Toal
Electrical Supervisor, Bryn Mawr Hospital
Pat Toal was unhappy with the service his hospital received from their previous fire protection company. That led him to Keystone Fire Protection Company and an ongoing relationship that has lasted eight years. “Years ago I did the fire safety myself, then we had another fire protection company that we were not satisfied with, and then my supervisor brought Keystone in and we have been successfully working together ever since.”
“Keystone is extremely knowledgeable of our systems and they have excellent response time. The hospital has stringent testing requirements; special testing, drift tolerance and compliance issues that Keystone handles professionally and thoroughly” says Toal. Another selling point for Pat is Keystone’s reporting feature. “I need to be able to get different reports and make changes immediately for my director, and with Keystone that is no problem.”
The staff at Keystone has equally impressed Pat. “The quality of their people is excellent, especially John Zullo. His troubleshooting and problem solving abilities have far exceeded my expectations. John is an expert; if he can’t fix it, no one can.”
Keystone now handles all fire safety maintenance and service for Bryn Mawr Hospital and they are also called whenever new construction is planned. “When it comes to fire protection, we don’t even get competitive prices, because we know we can trust and work with Keystone.”